FAQ

They withdraw money from the card. Where to apply? Phishing.

Did you receive an SMS that money was debited from the card, but you did not buy anything, did not make transfers?

It is likely that your card or its data have fallen into the hands of fraudsters. What to do?

  1. Contact your bank. The phone number is indicated on the card.
  2. If money is actually being withdrawn from the card, block the card to keep the remaining funds.
  3. Contact the bank for a refund.

If in the message you received that the money was debited using iPay.ua, be sure to contact our customer support service to find out all the circumstances by phone 0 800 60 11 60 , by mail to help@ipay.ua or in a quick chat on the website.

Our specialists will definitely guide you on what to do in your situation.

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