About iPay.ua
In 2008, the TCGroup * consortium, which has 18 years of experience in the production of plastic cards, ATMs, sim cards, and software, decided to develop the domestic market for internet payments, which was just emerging at that time in Ukraine.
This is how the Universal Data Center company was created, which, borrowing the experience of foreign payment systems and banks, launched its own payment service, known today on the market under the trademark iPay.ua. "Universal Data Center" LLC is the owner of the iPay.ua website, cooperates with "UPR" LLC according to contracts and has the status of a technological operator of payment services.
iPay.ua is an all-Ukrainian service for accepting payments on the internet, through which everyone can pay for services and goods on the iPay.ua website or the iPay.ua partner website using a Visa or Mastercard from any bank in the world.
UPR LLC is a direct participant in the following payment systems:
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Financial World - according to agreement No. 14 dated 11.12.2013 with LLC "Ukrainian Payment System" - on joining the Domestic non-banking payment system "Financial World"
Date of inclusion of UPR LLC: 25.06.2014
Official page on the NBU website: https://bank.gov.ua/ua/payments/payment-systems/a8f7174ad41944937cc9f604e3476ad8
Registration address: 04080, Ukraine, Kyiv, str. Mezhyhirska, 82a, building. B, office 309
Trademark: none
The company is also an indirect participant in the following payment system:
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National Payment System "Ukrainian Payment Space" (PROSTIR).
Date of inclusion of UPR LLC: 08.11.2024
Operator name: National Bank of Ukraine.
Official page: https://bank.gov.ua/ua/payments/prostir
Address: 9 Instytutska Street, Kyiv, 01601, Ukraine.
Trademark:
Indirect participation through
Direct participants Notification number on the entry of information Date of notification on the entry of information JSC “Oschadbank” 57-0008/88864 26.11.2024 JSC “Raiffeisen Bank” 57-0008/46353 16.06.2025 JSC “Sense Bank” 57-0008/88863 26.11.2024 JSC CB “PrivatBank” 57-0008/84744 08.11.2024 JSC “VST Bank” 57-0008/85369 11.11.2024 JSC “Tascombank” 57-0008/1677 08.01.2025 JSC “PUMB” 57-0010/28311 27.03.2026 -
Mastercard
Full name: Mastercard International Incorporated
Date of inclusion of UPR LLC: 06.02.2018
Official page on the NBU website: https://bank.gov.ua/ua/payments/payment-systems/8c01297f1693f449128451a25feaeaf2
Official address: 2000 Purchase Street, Purchase, New York 10577, United States of America (US)
Representation in Ukraine: "Mastercard Europe SA", 01030, Ukraine, Kyiv, Bohdan Khmelnytsky Street, 17/52, office 404A
Trademark:
Indirect participation through
Direct participants Notification number on the entry of information Date of notification on the entry of information JSC “Oschadbank” 27-0020/86448 14.11.2024 JSC “Raiffeisen Bank” 27-0011/43856 06.06.2025 JSC “Tascombank” 27-0019/12624 16.02.2021 JSC “Sense Bank” 27-0018/7563 06.02.2018 JSC “PUMB” 27-0011/84088 03.11.2025 JSC CB “PrivatBank” 27-0019/25484 25.03.2021 JSC “CB “GLOBUS”” 27-0020/22807 22.03.2024 JSC “VST Bank” 27-0020/50975 04.07.2024 JSC “UNEX BANK” 27-0020/23896 27.03.2024 -
Visa
Full name: Visa International Service Association
Date of inclusion of UPR LLC: 06.02.2018
Official page on the NBU website: https://bank.gov.ua/ua/payments/payment-systems/e48247d63984aa482285bee70ff8e2b3
Official address: 900 Metro Centre Boulevard, Foster City, State of California, United States of America 94404
Representation in Ukraine: LLC "Visa Ukraine", CEMEA Region, Kyiv, 1033, Ukraine, Khmelnytsky Street, 19−21 BC "Leonardo"
Trademark:
Indirect participation through
Direct participants Notification number on the entry of information Date of notification on the entry of information JSC “Oschadbank” 27-0020/86448 14.11.2024 JSC “Raiffeisen Bank” 27-0011/43856 06.06.2025 JSC “PUMB” 27-0011/84088 03.11.2025 JSC CB “PrivatBank” 27-0019/25484 25.03.2021 JSC “VST Bank” 27-0020/67505 05.09.2024 JSC “CB “GLOBUS”” 27-0011/33008 30.04.2025 JSC “UNEX BANK” 27-0011/90212 25.11.2025 JSC “Tascombank” 27-0019/12624 16.02.2021 JSC “Sense Bank” 27-0018/7563 06.02.2018 -
UnionPay International
Full name: UnionPay International Co., Ltd
Date of inclusion of UPR LLC: 04.09.2026
Official page on the NBU website: https://bank.gov.ua/ua/payments/payment-systems/UnionPayInternational
Official address: No.1899 Guozhan Road, Pudong New District, Shanghai, China
Representation in Ukraine: none.
Indirect participation through
Direct participants Notification number on the entry of information Date of notification on the entry of information JSC “Oschadbank” 27-0011/83618 04.09.2026
Mission of iPay.ua
To promote the development of the Ukrainian internet payments market and its security.
To popularize internet payments among citizens of Ukraine
To allow every Ukrainian to pay for services and goods most conveniently - on the internet.
Implement the latest technologies and methods of protecting card data, ensuring maximum security of payers during online payments.
To develop your own methods of protection against online fraud and offer them to the market to protect not only iPay.ua customers but also clients of other payment services and banks.
To develop the business of our partners - suppliers of services and goods, providing their clients with a modern and most comfortable payment method.
iPay.ua today is:
- hundreds of thousands of customers successfully using the nationwide payment service;
- an extensive partner network of leading Ukrainian banks, ensuring reliable and uninterrupted online payment processing;
- more than 1,300 partner companies accepting payments for their goods and services through iPay.ua;
- PCI DSS — the highest standard of security for online payments;
- support for Verified by Visa and Mastercard SecureCode technologies in compliance with the requirements of international payment systems;
- Pectoral — iPay.ua's proprietary technology for protecting card data, which verifies the cardholder's identity when making an online payment using a qualified electronic signature.
Our achievements:
For its many years of activity, the company has become one of the leading leaders in the Ukrainian online payments.
The company has a license to provide financial services.
More than 500,000 customers monthly use the services on the site iPay.ua
A large audience of users - from 18 to 65 years old
All leading banks work with iPay.ua.
On the iPay.ua website, you can pay for the services of all leading Ukrainian utilities, internet providers, mobile operators, and many other services.
Rates and opening hours
There is no monthly subscription fee on our site. Payment in the form of a commission is taken directly from the payer when he makes a payment.
Current commissions by category
- Utilities: from 0% to 3%
- Internet: from 0% to 3.5%
- Business services: from 0% to 3%
- Charity: from 0% to 2%
- Kindergartens: 2%
- Mobile communications: from 2% to 3%
- Fines: from 1.5% to 7%
- Education: from 0% to 2.5%
- Security: from 0% to 3%
- Payment to the budget: from 2% to 2.5%
- Loan repayment: from 0% to 2.6%
- Insurance: from 0% to 1.6%
- Television: from 0% to 3%
- Telephone communications: from 0% to 3%
- Transport: from 0% to 1%
- Tourism: from 0% to 3%
- Transfer by details: 2%+4 UAH to 1500 UAH or 2.5% of 1500 UAH
Current service tariffs iPay.ua
iPay.ua service tariffs (not valid, effective from 18.05.2026 to 31.08.2026)
iPay.ua service tariffs (not valid, expiration date: 05/17/2026)
Work schedule
- Working hours of LLC "UPR": 09:00 - 18:00
- Working hours of technical support: 09:00 - 21:00
- Operating hours of LLC "UPR": 24/7
- Working and operating hours of commercial agents of LLC "UPR": 08:00 - 22:00
- The maximum time for executing a payment transaction is 3 business days from the date of receipt of funds from the payer to the LLC "UPR" settlement account.
Financial license
The company UNIVERSAL DATA CENTER LLC, which is the owner of the iPay.ua service, signed a cooperation agreement with the payment institution UPS LLC.
UPS LLC is a payment institution registered in the manner prescribed by the legislation of Ukraine, which provides services on the basis of NBU License dated May 1, 2023 No. 21/788-rk.
Internal documents
The order of interaction with consumers and consideration of appeals
Regulations on the processing of personal data of counterparties
Code of Conduct for Employees (effective from August 12, 2026)
Code of Conduct for Employees (effective until August 11, 2026)
Order on the Establishment of Limits (dated August 31, 2026, currently in force)
Order on the Establishment of Limits (effective from July 31, 2026, to August 30, 2026)
Order on the Establishment of Limits (effective from October 31, 2025, to July 30, 2026)