About company

Disclosures LLC "UPS"

1. The payment institution LIMITED LIABILITY COMPANY «UNIVERSAL PAYMENT SOLUTIONS» ensures the availability of information posted on its own websites (web pages) by current legislation.

  • Full name: LIMITED LIABILITY COMPANY «UNIVERSAL PAYMENT SOLUTIONS»
  • Short name: UPS LLC
  • Identification code: 37973023
  • Location of the payment institution: 04080, Kyiv, Nyzhnoyurkivska Street, building 45-A
  • Area code by KOATUU: 8038500000
  • Contact Phone: 0 800 6011 60
  • Email address: help@iPay.ua

2. List of financial services provided by the payment institution:

  • Fund transferring services without opening an account

Registration number of UPR LLC from the Payment Infrastructure Register: No. 21/788-rk dated 05/01/2023, the link is extract https://www.ipay.ua/en/finance

Additional services are not provided.

Detailed terms of service are available at the link: Terms of provision of funds transfer services by UPR LLC without opening an account.

3. Information about significant ownership (including individuals exercising control over the payment institution)

3.1. Participant information

Full name of the participants (founders, shareholders) of the applicant, or surname, first name, patronymic of individuals - participants (founders, shareholders) of the applicant

KUKLEV KONSTANTIN YURIEVICH

Non-resident

—

The share of the participants (founders, shareholders) of the applicant in the authorized capital of the applicant

100%

3.2. Information about persons exercising control over legal entities - participants (founders, shareholders) of the applicant (who hold a share (divvy, block of shares) that is at least 5 percent of the authorized capital of the applicant)

Full name of the legal entity of the participant (founder, shareholder)

KUKLEV KONSTANTIN YURIEVICH

Non-resident

—

Share in the authorized capital of a participant (founder, shareholder)

100%

4. Information on the composition of the supervisory board and executive body of the payment institution:

  • 4.1. Higher – general meeting:
  • KUKLEV KONSTANTIN YURIEVICH, share in the authorized capital 100%
  • 4.2. Executive (Directorate) – General Director, Executive Director.
  • VELIKANOV YEVHEN MYKOLAYOVYCH, 07/22/2013 – director,
  • VELIKANOV YEVHEN MYKOLAYOVYCH, 01/05/2012 – signatory;
  • VELIKANOV YEVHEN MYKOLAYOVYCH, 03/23/2023 – member of the board;
  • NEDILKO OLGA OLEKSANDRIVNA, 03/23/2023 – member of the board, director and signatory.
  • 4.3. The supervisory board has not been created.

5. UPS LLC does not have separate structural divisions.

6. Information about licenses and permits issued to the payment institution:

  • Date of inclusion of the Limited Liability Company “Universal Payment Solutions” in the Payment Infrastructure Register: 06/25/2014
  • Date of the National Bank’s decision to issue a license “Funds transfer services without opening an account”: May 01, 2023, license No. 21/788-rk (https://bank.gov.ua/ua/payments/payment-systems)

Registration number of UPR LLC from the Payment Infrastructure Register: No. 21/788-rk dated 05/01/2023, the link is extract https://www.ipay.ua/en/finance

7. The annual financial statements of UPS LLC are posted at the link: https://www.ipay.ua/en/finance for 2023, 2022; 2021; 2020; 2019; 2018; 2017; 2016; 2015; 2014.

8. UPS LLC is not in the process of liquidation, bankruptcy proceedings have not been initiated, and a reorganization procedure has not been introduced.

9. To ensure the safety of users’ funds, UPS LLC has opened current accounts in:

Bank MFO Bank name Account number Bank code
380634 PuAT "CB "AKORDBANK" UA023806340000026549340626001 35960913
307123 PAT "BANK VOSTOK" UA043071230000026541010586683 26237202
307770 AT "A - BANK" UA053077700000026541011111009 14360080
334851 AT "PUMB" UA053348510000000000002654731 14282829
313849 JSCB "INDUSTRIALBANK" UA073138490000026546010000018 13857564
325365 AT "KREDOBANK" UA073253650000000026540611979 09807862
328209 Joint Stock Bank "Pivdenny" UA103282090000026542000000011 20953647
300346 AT "SENS BANK" UA173003460000026546014380601 23494714
328209 Joint Stock Bank "Pivdenny" UA283282090000026541000000012 20953647
300346 AT "SENS BANK" UA353003460000026545014380602 23494714
307123 PAT "BANK VOSTOK" UA413071230000026542020586683 26237202
334840 PJSC "FAMILY BANK" UA423348400000026545013020600 20042839
300528 AT "OTP BANK" UA443005280000026545000000006 21685166
328168 PJSC "MTB BANK" UA503281680000026546015715501 21650966
320478 JSB "UKRGASBANK" UA573204780000026540924488862 23697280
380805 AT "RAIFFEISEN BANK" NEAR KIEV UA693808050000000000000265459 14305909
322669 FEDERAL MANAGEMENT OF ATOSHCHAD M. KYIV UA813226690000026547301535860 09322277
322539 AT "UNEX BANK" m. Kiev UA823225390000026541039598001 20023569
305749 JSC "BANK CREDIT DNIPRO" UA853057490000026549000000003 14352406
306500 AT AB "RADABANK" UA853065000000026543300000001 21322127
320478 JSB "UKRGASBANK" UA853204780000026545924488867 23697280
300528 AT "OTP BANK" UA983005280000026542000000009 21685166

10. Management staff and key persons:

Directorate:

  • Chief Executive Officer – Yevhen VELIKANOV
  • Chief Operating Officer – Olga NEDILKO

Key person:

  • Internal auditor – Valentina KONOPATSKA
  • Chief risk manager – Anna POVETKINA
  • Chief Compliance Manager – Ruslan TROPOTYAGA

Management team:

  • Chief Accounting Officer – Artur BELINSKY
  • Head of Financial Monitoring Department – Andriy KOVALENKO
  • Head of Operations Support Department – Valentyna ROZUM
  • Head of Customer Service – Denys ZOTYKOV
  • Operational Support Department – Anastasia MEGAEVA

11. Technological operator

As part of the IT component function and related work with the technology service provider UNIVERSAL DATA CENTER LLC, EDRPOU 35962030, in accordance with the Agreement on the provision of support services, technical support and maintenance of a complex of software and hardware tools No. P-14-05-05 dated "05" May 2014.

UNIVERSAL DATA CENTER LLC has the status of a technological operator of payment services.

The software, which ensures the acceptance of payments and the provision of financial services for transferring funds, is the proprietary development of UNIVERSAL DATA CENTER LLC. Functionally, the software is divided into separate subsystems in the following areas:

  • Payment processing - interaction with acquiring banks and non-bank payment systems.
  • Clearing is a subsystem of mutual settlements with clients (merchants) for whose benefit payments are accepted.
  • Anti-fraud system for transactions using payment card data.
  • The financial monitoring system is a system for combating money laundering and financing the terrorism.
  • A system for accounting for payments accepted in favor of clients (merchants).
  • Client (merchant) account data management system.
  • A system for protecting information and preventing cyber attacks on payment infrastructure.
  • Website for servicing payers IPAY.UA, with the help of which payers can make payments and transfer funds.
  • Application payment protocols with which clients (merchants) can provide services for accepting payments and transferring funds to payers on their information resources on the Internet.

12. Information on all marks for goods and services (trademarks)

To provide the Limited Liability Company "Universal Payment Solutions" with funds transfer services without opening an account, the iPay trademark is used, used by UPR LLC on the basis of Agreement No. 1/5-L dated 05/01/2014.

License

To provide cash transfer services, UPS LLC uses the "MONEGO" trademark (registration certificate No. 203207 dated August 25, 2015).

License
License
License

13. UPS LLC cooperates with payment systems MasterCard, Visa and is a participant in payment systems:

Indirect participant of the systems:

  • Mastercard
    Full name: Mastercard International Incorporated
    Date of inclusion in the payment infrastructure register: September 10, 2014
    Official page on the NBU website: https://bank.gov.ua/ua/payments/payment-systems/8c01297f1693f449128451a25feaeaf2
    Official address: 2000 Purchase Street, Purchase, New York 10577, United States of America (US)
    Representation in Ukraine: "Mastercard Europe SA", 01030, Ukraine, Kyiv, Bohdan Khmelnytsky Street, 17/52, office 404A
  • Visa
    Full name: Visa International Service Association
    Date of inclusion in the payment infrastructure register: December 18, 2014
    Official page on the NBU website: https://bank.gov.ua/ua/payments/payment-systems/e48247d63984aa482285bee70ff8e2b3
    Official address: 900 Metro Centre Boulevard, Foster City, State of California, United States of America 94404
    Representation in Ukraine: LLC "Visa Ukraine", CEMEA Region, Kyiv, 1033, Ukraine, Khmelnytsky Street, 19−21 BC "Leonardo"

14. UPS LLC does not act as a payment system operator.

15. UPS LLC does not perform the functions of a process operator.

16. The list of commercial agents is located at the link:

https://www.ipay.ua/en/commercial-agents

17. Contact information of the National Bank:

st. Institutskaya, 11-b, Kiev, 01601

For electronic appeal: nbu@bank.gov.ua (fill out and send the form and, if necessary, add accompanying materials. But the attachment size is no more than 10 MB).

For correspondence: st. Institutskaya, 9, Kiev, 01601.

To submit written appeals from citizens: st. Institutskaya, 11-b, Kiev, 01601.

Phone: 0 800 505 240 or +380 44 298 65 55 (Mon–Thurs 9:00–18:00, Fri 9:00–16:45)

Schedule of personal reception of citizens by management and authorized officials of the National Bank

To make an appointment for a personal appointment, fill out the online form or call: 0 800 505 240 or +380 44 298 65 55

Public reception: ave. Nauki, 7, bldg. 1.

Contact information for the consumer protection authority:

State Food Service

01001, Kiev, st. B. Grinchenko, 1

Reception: (044) 279 12 70

24/7 Hotline (Call Center): (050) 230 04 28 or (044) 364 77 80

Email: info@dpss.gov.ua

Contacts of territorial authorities can be found at the link:

https://dpss.gov.ua/sluzhba/teritorialniorgani